We will keep the customer’s information for the time required by law or for any purpose. You can access the website and the browser without having to provide personal details. At that time, you are anonymous and we may not know who you are unless you sign in to your account.
- Collect personal information
We will collect different information when you want to order on the web.
We collect, store and process your information for the purchase process and for subsequent notices, and to provide the service. We do not limit personal information: title, name, gender, date of birth, email, address, shipping address, telephone number, fax, payment details, bank account in details.
We will use the information you provided to process your order, provide the services and information requested through the website and upon your request. Furthermore, we will use that information to manage your account; verify and execute online transactions, audit the download of data from the web; Improve site layout and content and tailor it to users; Identify visitors to the web, research demographics, send information including product information and services, if you have no signs of refusal. If you do not want to receive any of our marketing information then you can refuse at any time.
We may transfer the name and address to a third party for delivery to you (eg courier or vendor).
Your order details are kept by us but for security reasons we do not publish directly. However, you can access information by logging into your account on the web. Here, you’ll see your order details, received products and sent items, and email, bank and newsletter details that you set up for long-term tracking. You are committed to the privacy of your personal data and are not permitted to disclose to third parties. We do not take any responsibility for misuse of passwords if this is not our fault.
Other regulations on personal information
We may use your personal information for market research. Details will be hidden and only used for statistics. You can deny at any time. Any responses to surveys or polls that we need you to do will not be passed on to third parties. The only necessity is to disclose your email if you want to participate. Answers will be saved separately from your email.
You will receive information about us, about our website, other websites, products, sales, newsletters, anything related to companies in the group or business partners. If you do not wish to receive this information, please click on the reject link in any email we send to you. Within 7 days of receiving your instructions, we will stop submitting information. If it is not clear, we will contact you.
We will continue to remain anonymous user name on our website and use it for a variety of purposes, including the location of users and the use of certain aspects of the site or the link contained within the email to the user and provide that anonymous data to a 3rd party publisher. However, this data is not personally identifiable.
Third Party and Affiliate
The customer behavior tracking system we use on Display Ad channels (such as Customer Returner, DoubleClick ad campaign management system, Demographics report, customers preference with the Google Analytics tool …) can collect information such as age, gender, interests, and interactions with the ad’s exposure.
With the ad setup feature, users or customers can opt-out of Google Analytics customer behavior tracking and the choice of how they appear on Google Display Ad channels.
StarSolutions.vn and third-party vendors, including Google, may use Google Analytics cookies or third-party cookies (such as DoubleClick) to obtain information, optimize and serve the purpose of advertising based on user visits to the website in the past.
We take appropriate technical and security measures to prevent unauthorized or unlawful access or loss or destruction or damage to your information. When collecting data on the web, we collect your personal details on secure servers. We use a firewall for the server. When collecting the details of electronic payment cards, we use encryption by Secure Socket Layer (SSL). When we can not guarantee 100% security, SSL will make it difficult for hackers to decrypt your information. You should not submit full details of your credit or debit card when not yet coded for us. We maintain physical and electronic protections in connection with your collection, storage and disclosure of information. Our safety procedures mean that we may sometimes require proof of identity before disclosing personal information to you.
We advise you that you should not disclose your payment details to anyone by e-mail, and we are not responsible for any losses that you may incur in exchanging your information via internet or email.
You absolutely do not use any programs, tools or other forms to interfere with the system or alter the data structure. It is strictly forbidden to distribute, disseminate or encourage any activity that interferes with, disrupts or infiltrates the data of the website system. All violations will be deprived of all rights and will be prosecuted if necessary.
All transaction information will be kept confidential, but in case of legal requirements, we will be required to provide this information to law enforcement.
The terms, conditions and contents of this website are governed by the laws of Vietnam and by the courts of Vietnam.
- Customer benefits
You have the right to request access to your personal data, and have the right to request that we correct errors in your data at no charge. At any time you also have the right to request use to cease using your personal data for marketing purposes.